Pardot Express Audit · Action Plan
Verdict
A solid base, three fixes first
Pardot runs and the Salesforce sync works. Scoring and two field mappings cost you leads and trust in your reports.
- Edition
- Pardot Plus, Sales Cloud Enterprise
- Prospects
- 48,000, a fifth inactive
- Engagement Studio
- 23 programs, 9 active
- Scoring
- One model from 2021, no decay
Fix first, in this order
Fix the two field mappings that overwrite Salesforce. Industry and lead source sync the wrong way, so sales sees older values from Pardot.
Rebuild scoring with decay. Points hardly ever go down, so leads from 2022 still count as hot. Add decay and agree on the threshold with sales.
Archive the 14 programs that don’t run. They still hold prospects in steps nobody watches.
Also found
- 1,200 prospects without an opt-in record, all from one old import.
- Three forms that don’t add anyone to a Salesforce campaign.
- Twelve users with admin rights they don’t need.
Excerpt. Your action plan covers every area we check.














