GDPR

Use Pardot GDPR-Compliant

We help you set up a custom double opt-in process, compliant tracking and cookies, multilingual Preference Center, and more.

Laptop showing Dynamic Content rules for a GDPR-compliant opt-in
Smiling man in a striped shirt representing GDPR opt-in consent

GDPR in Pardot - Without Breaking Marketing

The right setup keeps tracking, forms, and opt-ins working properly.

Laptop displaying a confirmation email to verify email address under GDPR

Deliver Double Opt-Ins That Convert and Comply

Pardot’s default double opt-in is limited, slow, and cookie-dependent.

That’s why we build a custom process that sends the confirmation email instantly, captures every opt-in reliably, and works regardless of browser settings or cookie consent.

You can even trigger different double opt-in emails per form and map opt-in status to Salesforce.

Track, Segment, and Respect User Consent

Get support in connecting Pardot’s tracking code to your cookie consent tool and reflecting it properly in your privacy policy.

We also help you manage opt-outs with a customizable, multilingual Unsubscribe Page and Preference Center.

In case someone wants to opt back in, we set up the Re-Subscribe process to make this possible as well.

Laptop showing a Preference Center email subscription settings page

Answers About GDPR Compliance

Question not answered? Write us here, we’re happy to help.

The process relies on a Custom Redirect, which only works if the visitor was previously cookied – often not the case. The email is triggered via an Automation Rule, which can take up to 15 minutes.

The official workaround recommends using Engagement Studio, but emails there can take up to 60 minutes to send.

That delay and cookie dependency frustrates users and increases the risk that a valid opt-in won’t be recognized correctly.

Yes. We offer a best-practice email template for the opt-in process, along with layout templates for the Unsubscribe Page and Preference Center that we customize to your brand.

Yes. We can translate everything – from the browser tab title to every text label and message on the Preference Center or Unsubscribe Page.

No. While we set up the technical components and workflows, we don’t provide legal advice. We recommend reviewing all text and processes with your legal team or data protection officer.